Fre­quent­ly asked questions

What is the dif­fer­ence between Cus­toms Clear­ing & Freight For­ward­ing?2021-03-25T17:06:31+02:00
  • Cus­toms clear­ing is the process of com­plet­ing Cus­toms for­mal­i­ties nec­es­sary to allow goods to be import­ed or export­ed to or from a coun­try. This includes pay­ment of all leg­is­lat­ed tax­es (Cus­toms and VAT) as well as ful­fill­ment of the require­ments of oth­er gov­ern­ment depart­ments such as Agri­cul­ture Forestry & Fish­eries, Health, Trade & Indus­try and Trans­port (Mar­itime and Aviation).
  • Freight For­ward­ing is a ser­vice pro­vid­ed by spe­cial­ist Logis­tics Ser­vice Providers (Freight For­warders) for arrang­ing import­ing or export­ing of goods by Sea, Air or Land on behalf of their cus­tomers, from point of ori­gin to final destination.
    Freight For­warders use estab­lished rela­tion­ships with Air, Sea and Land Car­ri­ers to ensure the best trade-off between speed, reli­a­bil­i­ty and cost whilst ful­fill­ing cus­tomer requirements.
How long will the cus­toms clear­ance process take?2021-03-25T16:58:20+02:00

Any­where from 5 min­utes to 2 work­ing days, depend­ing on the car­go and oth­er vari­able factors.

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